Job Description
Join our award-winning hotel team as a Front Desk Agent where your passion for service shines! We're seeking enthusiastic individuals with no prior experience to create memorable guest experiences. Enjoy competitive pay, comprehensive training, and career advancement opportunities in the heart of Austin's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software
- Uphold brand standards and safety protocols
Qualifications
- No experience required - we provide full training!
- Exceptional customer service mindset
- Strong communication and problem-solving skills
- Basic computer literacy
- Ability to work flexible shifts including weekends
- Positive attitude and team player mentality
- High school diploma or equivalent
- Must pass background check