Job Description
Join our award-winning Houston hotel team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy comprehensive training, career advancement opportunities, and a vibrant work environment in the heart of Houston's dynamic hospitality scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage reservations accurately
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Maintain a clean and organized front desk area
- Assist with special requests and local recommendations
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Exceptional problem-solving abilities
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends
- Valid Texas driver's license preferred