Job Description
Join our award-winning luxury hotel team in the heart of Charlotte! We're seeking passionate Weekend Hospitality Professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of America's fastest-growing cities. Why You'll Love Working With Us: Premium work environment, comprehensive training, and employee discounts on hotel stays and dining.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Uphold brand standards for cleanliness and safety
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel property management systems (e.g., Opera)
- Exceptional communication and conflict resolution skills
- Ability to work weekends, evenings, and holidays
- Valid North Carolina Food Handler's Certificate preferred
- Basic knowledge of local attractions and services
- Ability to stand for extended periods and lift 25 lbs