Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our Oklahoma City location. If you're a people person with a passion for service, this is your opportunity to launch a rewarding career in hospitality. Enjoy competitive pay, flexible shift work, and comprehensive training.
Responsibilities
- Warmly greet and check in/out guests with efficiency and professionalism
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through cleanliness and attention to detail
- Assist with valet services and luggage handling when needed
Qualifications
- No experience required – we provide comprehensive onboarding
- High school diploma or equivalent required
- Proficient in basic computer applications and typing
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexible availability including nights, weekends, and holidays
- Positive attitude and strong problem-solving abilities