Job Description
Join our award-winning hospitality team as a Front Desk Agent and launch your career in Texas's vibrant tourism industry! No prior experience required – we provide comprehensive training to turn your passion for service into professional excellence. At Grand Horizon Hotels, we value personality over paperwork and welcome enthusiastic individuals ready to create memorable guest experiences. Enjoy competitive pay, flexible scheduling, and clear advancement pathways while working in our state-of-the-art downtown Austin location.
We're seeking warm, detail-oriented team players who thrive in fast-paced environments. If you're a natural people person with a can-do attitude, this is your chance to grow with one of Texas's premier hospitality employers.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Utilize property management systems efficiently
Qualifications
- High school diploma or equivalent (no experience required)
- Outstanding communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in dynamic environments
- Professional appearance and positive demeanor
- Flexibility to work evenings, weekends, and holidays
- Valid Texas ID or driver's license
- Willingness to complete paid training program