Job Description
Launch your hospitality career with us! Grand Hospitality Group is seeking enthusiastic Front Desk Agents to join our award-winning team in Indianapolis. No prior experience required – we provide comprehensive training to help you thrive. Enjoy a supportive environment, competitive benefits, and opportunities for growth within our luxury hotel chain. If you're a people person with a passion for exceptional service, apply today!
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservation systems and room assignments
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies to enhance guest experiences
- Maintain lobby cleanliness and professional appearance
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in fast-paced environments
- Professional demeanor and positive attitude
- Availability to work flexible shifts including weekends/holidays