Job Description
Launch your hospitality career with no experience required! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our premium Omaha property. This full-time role includes comprehensive training, competitive pay, and opportunities for advancement. If you're a people person with a positive attitude, we want you on our team!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle phone inquiries, reservations, and guest requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Perform light administrative duties (filing, data entry)
- Uphold strict cleanliness and safety standards
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Exceptional customer service mindset
- Ability to stand for extended periods
- Reliable transportation and punctuality