Job Description
Launch your hospitality career with us! Grand Atlanta Hotel is seeking enthusiastic Front Desk Agents with no prior experience required. We provide comprehensive training to ensure your success in delivering exceptional guest experiences. Join our dynamic team in the heart of Atlanta and grow your career in a supportive environment with competitive benefits and advancement opportunities.
Responsibilities
- Check in/out guests efficiently while maintaining a professional demeanor
- Manage reservations and room assignments using our hotel management system
- Respond to guest inquiries and resolve issues promptly
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Excellent problem-solving abilities
- Punctual and reliable with strong work ethic
- Ability to stand for extended periods
- Positive attitude and willingness to learn
- Valid Georgia driver's license preferred