Job Description
Join our award-winning team at the heart of Albuquerque's hospitality scene! We're seeking passionate individuals to create memorable guest experiences at our downtown luxury hotel. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment where your smile makes a difference.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve concerns with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer literacy and willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including nights/weekends
- Valid New Mexico driver's license (if applicable)
- No hospitality experience required - training provided!