Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Harborview Hotel in downtown Tampa! We're seeking energetic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your career in the thriving hospitality industry. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement within our growing hotel chain.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and problem-solving skills
- Maintain accurate records of guest interactions and payments
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer procedures
- Uphold brand standards through exceptional guest service
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency and comfort with technology
- Attention to detail and organizational abilities
- Positive attitude and customer-focused mindset