Job Description
Join our award-winning team as a Front Desk Agent where your passion for hospitality shines! No experience required – we provide comprehensive training to launch your career in luxury hospitality. Work flexible shifts including evenings, weekends, and holidays in our downtown Tampa location. Enjoy competitive pay, advancement opportunities, and a vibrant team environment. Perfect for career changers, recent graduates, or anyone seeking a dynamic role in Florida's thriving tourism industry. Apply today and start your journey in guest service excellence!
Responsibilities
- Check in/out guests efficiently with our proprietary PMS system
- Manage reservation inquiries and room assignments
- Handle guest requests with exceptional problem-solving skills
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Respond to emergencies following established protocols
- Participate in daily shift briefings and training sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero prior experience required – training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift 25 lbs
- Flexibility with rotating shifts (days, nights, weekends)
- Valid Florida driver's license (for errands)
- Positive attitude with guest-first mentality