Job Description
Join our award-winning team as a Front Desk Agent at Grand Hotel Oklahoma! We're seeking energetic, service-minded individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of Oklahoma City.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems for daily operations
- Uphold cleanliness standards at the front desk area
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Prior customer service experience preferred but not required
- Positive attitude and team-oriented mindset