Job Description
Join our award-winning team at Pine Ridge Hospitality as a Front Desk Agent in the heart of Asheville! No prior experience is required – we provide comprehensive training for motivated individuals ready to kickstart their hospitality career. Enjoy competitive pay, flexible shift schedules, and a supportive work environment in North Carolina's premier mountain destination. Perfect for students, career changers, or anyone seeking dynamic shift work with growth opportunities.
Responsibilities
- Greet guests warmly and check in/out efficiently using our property management system
- Manage reservations, room assignments, and guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Handle emergency situations calmly following established protocols
- Uphold brand standards while creating memorable guest experiences
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Flexible availability for day/night/weekend shifts
- Positive attitude and customer-focused mindset
- No prior experience required – training provided