Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience is required – we provide comprehensive training to help you succeed in this dynamic role. If you're passionate about hospitality and ready to start your career, apply today!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
Qualifications
- High school diploma or equivalent (18+ years old)
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Professional appearance and demeanor
- Availability to work weekends/holidays