Job Description
Launch your hospitality career with Sunshine Hospitality Group! We're seeking energetic Front Desk Agents for our premium Miami location. No experience required – we provide comprehensive training! Join our award-winning team and deliver exceptional guest experiences while enjoying competitive pay, benefits, and career growth opportunities. This full-time position involves shift work including evenings, weekends, and holidays.
Responsibilities
- Check guests in/out efficiently with warm hospitality
- Manage reservations and room assignments
- Process payments and handle cash/credit transactions
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk and lobby areas
- Use property management systems for daily operations
- Work flexible shifts including nights, weekends, holidays
Qualifications
- High school diploma or equivalent required
- Exceptional communication and customer service skills
- Strong attention to detail and organizational abilities
- Basic computer literacy and willingness to learn systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Flexibility to work rotating shifts
- Valid Florida driver's license (if applicable to location)