Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Indianapolis! No prior experience required—we provide comprehensive training for motivated individuals passionate about creating exceptional guest experiences. This is your entry point into a thriving career in the hospitality industry with growth opportunities into supervisory roles. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown location near major attractions.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with valet and concierge services as needed
Qualifications
- No experience required—training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable transportation to work
- Must be available for flexible shifts (nights, weekends, holidays)