Job Description
Join our award-winning downtown hotel team as a Front Desk Agent! We're seeking energetic individuals with a passion for hospitality to be the first point of contact for our guests. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in the heart of Omaha's vibrant hospitality scene.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through personalized service
- Operate hotel management software (training provided)
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving abilities
- Basic computer literacy
- Ability to work flexible hours including weekends/holidays
- Positive attitude and willingness to learn
- Attention to detail and organizational skills
- Team player mentality