Job Description
Start your hospitality career with us! Grandview Hotel Milwaukee is seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to set you up for success. Join our award-winning team in the heart of Milwaukee and grow your career in a supportive environment.
What We Offer:
- Competitive hourly pay with advancement opportunities
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Employee discounts on hotel stays and dining
- Positive, inclusive workplace culture
Responsibilities
- Efficiently check-in/out guests while maintaining a warm, professional demeanor
- Manage reservations, room assignments, and billing transactions
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Coordinate with housekeeping, maintenance, and security teams
- Operate hotel management systems (training provided)
- Uphold brand standards through meticulous attention to detail
- Contribute to a safe, welcoming environment for all guests
Qualifications
- No experience necessary – open to career changers and recent graduates
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency (typing, email, navigation)
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and commitment to exceptional service