Job Description
Join our dynamic team as a Front Desk Agent at Pine Ridge Hospitality! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences in our vibrant downtown Atlanta location. This full-time role offers competitive pay, flexible shift schedules, and comprehensive training to launch your hospitality career. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle guest inquiries via phone/in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through attentive guest service
- Resolve guest issues promptly and professionally
- Assist with valet services and luggage handling
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (days, nights, weekends)
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Valid work authorization and reliable transportation