Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking energetic individuals with a passion for customer service to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to help you succeed in a dynamic environment. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. If you're a people person with excellent communication skills and a positive attitude, apply today to start your journey in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local area information
Qualifications
- High school diploma or equivalent
- Zero experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to multitask in a fast-paced setting
- Professional appearance and positive demeanor
- Reliability and punctuality
- Must be authorized to work in the US