Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel San Francisco! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. This shift-based role offers comprehensive training and career growth opportunities in the heart of the city. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Assist with valet services and concierge requests
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Attention to detail and organizational skills
- Professional appearance and demeanor
- Must be authorized to work in the US