Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No experience needed – we provide comprehensive training for motivated individuals ready to deliver exceptional guest experiences. This full-time position includes rotational shift work covering days, evenings, weekends, and holidays. Enjoy competitive pay, growth opportunities, and a dynamic work environment in Tampa's premier hospitality district. Perfect for career changers, recent graduates, or anyone seeking an engaging role in customer service.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and accuracy
- Handle reservations, inquiries, and payment processing
- Maintain immaculate front desk and lobby areas
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems for daily operations
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Flexible availability for rotational shifts (including nights/weekends)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods