Job Description
Join our award-winning team at Grand Horizon Hotels in Austin, Texas! We're seeking enthusiastic Front Desk Agents with no prior experience to deliver exceptional guest experiences. This is your gateway to a thriving hospitality career with comprehensive training, growth opportunities, and a supportive team environment. Enjoy competitive pay, benefits, and the chance to become part of Austin's premier hospitality destination.
Responsibilities
- Warmly greet and check in/out guests with efficiency and professionalism
- Manage reservations, room assignments, and billing inquiries
- Address guest requests and resolve issues promptly
- Operate hotel management systems (training provided)
- Collaborate with housekeeping and maintenance teams
- Maintain accurate records and financial transactions
- Uphold brand standards and safety protocols
Qualifications
- No experience required – we provide comprehensive training!
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy (typing skills beneficial)
- Positive attitude and customer service mindset
- Flexibility to work evenings, weekends, and holidays
- Authorization to work in the United States