Job Description
Launch your hospitality career with no experience required! Hospitality Plus Resorts is seeking enthusiastic Front Desk Agents to create exceptional guest experiences at our premier San Francisco location. This part-time role offers comprehensive training and growth opportunities in a dynamic, guest-centric environment. If you're passionate about service and ready to learn, we want you on our team!
Responsibilities
- Warmly greet and check in/out guests with efficiency and professionalism
- Manage reservations and room assignments using our proprietary software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
Qualifications
- No prior experience required – comprehensive training provided
- Exceptional customer service mindset
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and team player mentality
- Availability to work weekends and holidays