Job Description
Join our award-winning team as a Front Desk Agent at our luxury oceanfront resort in Long Beach! We're urgently hiring passionate individuals with no prior experience who thrive in guest-focused environments. Enjoy competitive pay, comprehensive training, and career advancement opportunities in one of California's most vibrant coastal cities. Our team culture celebrates diversity, teamwork, and exceptional service standards.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Utilize property management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required - we train all new hires
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- Valid work authorization in the US