Job Description
Join our dynamic team at Grand Harbor Inn as a Front Desk Agent! We're seeking energetic individuals with a passion for hospitality to provide exceptional guest experiences. Perfect for career starters, this role offers flexible shift work including nights, weekends, and holidays. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment.
Responsibilities
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – we train!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights/weekends)
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality