Job Description
We are currently Urgently Hiring passionate and dedicated individuals to join our award-winning team at Sunset Grand Resort & Spa in the heart of Orlando, Florida. As a premier destination for travelers and locals alike, we pride ourselves on delivering world-class hospitality and unforgettable guest experiences. If you are looking for a dynamic work environment with competitive benefits, career growth opportunities, and a chance to be part of a thriving industry, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00)
- Comprehensive health, dental, and vision insurance
- Employee dining discounts and complimentary accommodation
- Opportunities for advancement within the luxury hospitality sector
- A supportive, team-oriented culture
Apply today and take the first step towards a rewarding career in hospitality.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor, ensuring a positive first impression.
- Manage front desk operations, including check-ins, check-outs, and handling inquiries efficiently using property management systems.
- Maintain the cleanliness and organization of guest rooms, public areas, and lobbies to the highest standards of luxury.
- Assist in resolving guest complaints and issues promptly to ensure high levels of guest satisfaction and loyalty.
- Collaborate with kitchen, housekeeping, and maintenance teams to coordinate seamless service delivery.
- Process payments and handle financial transactions accurately and securely.
Qualifications
- High school diploma or equivalent; Associate's degree in Hospitality or Business is preferred.
- Previous experience in the hospitality industry (hotel, resort, or restaurant) is a plus.
- Strong interpersonal and communication skills with the ability to interact with diverse guests.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency in Microsoft Office Suite and property management software (e.g., Opera, FrontDesk) is highly desirable.
- Must be reliable, detail-oriented, and committed to delivering exceptional customer service.