Job Description
Join our award-winning team as a Front Desk Agent at the heart of Albuquerque's vibrant hospitality scene! No experience required – we provide comprehensive training to launch your career in luxury guest services. You'll be the first smile guests see, handling check-ins, reservations, and local recommendations while working in our stunning downtown property. Enjoy competitive pay, benefits, and growth opportunities in one of New Mexico's most dynamic cities. Ready to start your hospitality journey? Apply today!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room assignments efficiently
- Process payments and maintain accurate guest records
- Act as local concierge, recommending attractions and dining
- Handle guest inquiries and resolve service concerns promptly
- Collaborate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we train!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Professional appearance and positive attitude
- Must be available for flexible shifts (days/nights/weekends)
- Authorized to work in the United States