Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in downtown Seattle! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior hotel experience required—we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of America's most vibrant cities.
What We Offer:
- Comprehensive paid training program
- Health benefits and retirement plans
- Employee discounts on hotel stays and dining
- Advancement opportunities to supervisory roles
- Dynamic team environment with industry-leading professionals
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer service mindset
- Flexible availability including evenings, weekends, and holidays
- No experience required – training provided!