Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! No prior experience is required – we provide comprehensive training to help you succeed. At Grand Hotel Sacramento, we pride ourselves on exceptional guest experiences and a supportive work environment. This part-time role is perfect for students, career changers, or anyone seeking a dynamic entry-level position. Enjoy flexible scheduling, competitive pay, and opportunities for advancement.
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out procedures
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold cleanliness and organization of the front desk area
- Utilize hotel management software efficiently
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer service mindset
- Reliable transportation and punctuality
- Must be available for flexible shifts (evenings/weekends)