Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent! No prior experience required – we provide comprehensive training to launch your hospitality career. As the first point of contact for our guests, you'll create memorable experiences while working in our stunning downtown San Diego location. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain.
Responsibilities
- Warmly welcome and check-in/check-out hotel guests with exceptional service
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Operate property management systems (training provided)
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (required)
- Customer service mindset and friendly demeanor
- Ability to multitask in a fast-paced environment
- Basic computer literacy (typing skills a plus)
- Reliable transportation and punctuality
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Flexible availability including weekends/holidays