Job Description
Join our dynamic hospitality team at Grand Pacific Hotels in sunny Washington, California! We're seeking enthusiastic Front Desk Agents with no prior experience to deliver exceptional guest experiences. This full-time position offers comprehensive training and opportunities for career growth in the heart of California's vibrant tourism scene. If you're a people person with a passion for service, we want to meet you!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid work authorization in the US