Job Description
Join our award-winning team at Luxury Hotels & Resorts in San Diego! We're urgently seeking charismatic Front Desk Agents to deliver exceptional guest experiences at our iconic waterfront property. If you thrive in fast-paced environments and possess a passion for hospitality, this is your opportunity to shine. Enjoy competitive pay, comprehensive benefits, and career growth in one of America's most vibrant cities. Apply today and become the welcoming face of our luxury establishment!
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries with professionalism and problem-solving skills
- Manage reservations and room assignments accurately
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service delivery
- Assist with VIP guest requests and special arrangements
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and multitasking abilities
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Valid California driver's license preferred
- Basic knowledge of San Diego attractions and services
- Ability to stand for extended periods