Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic, customer-focused individuals with no prior experience – we provide comprehensive training. Located steps from the iconic Virginia Beach Boardwalk, our luxury resort offers an unparalleled work environment with growth opportunities. Enjoy competitive benefits, employee discounts, and a vibrant team culture dedicated to excellence. Your journey in hospitality starts here!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Contribute to a positive team environment
Qualifications
- No experience required – we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work weekends and holidays
- Valid driver's license preferred