Job Description
Join our dynamic hospitality team as a Front Desk Agent and launch your career in customer service! No prior experience required – we provide comprehensive training to ensure your success. This part-time position offers flexible scheduling and opportunities for growth within our expanding hotel chain. Enjoy a vibrant work environment in Houston's premier district while delivering exceptional guest experiences.
Responsibilities
- Warmly greet and assist all hotel guests with check-in/check-out procedures
- Manage reservations using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving abilities
- Flexible availability including weekends and holidays
- Must pass background check and drug screening