Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career in the heart of Texas! We're seeking energetic, customer-focused individuals who thrive in dynamic environments. No experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain.
Responsibilities
- Warmly greet and check-in guests with exceptional service
- Manage reservations and process payments accurately
- Address guest inquiries and resolve concerns promptly
- Maintain lobby cleanliness and professional appearance
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software efficiently
- Upsell hotel amenities and services
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Positive attitude with strong problem-solving abilities
- Basic computer proficiency (typing skills preferred)
- Ability to stand for extended periods
- Flexibility to work weekends, nights, and holidays
- Customer service mindset and team player mentality