Job Description
Join our dynamic team at Hospitality Careers Inc. as a Front Desk Agent and kickstart your career in hospitality! We're seeking friendly, energetic individuals to deliver exceptional guest experiences at our premium San Diego location. No prior experience required – we provide comprehensive training to set you up for success.
As the first point of contact for our valued guests, you'll create memorable stays through warm interactions and seamless check-in/check-out processes. Enjoy flexible shift schedules while working in a supportive environment that values your growth. Perfect for students, career changers, or anyone seeking a rewarding part-time role in California's vibrant tourism hub.
Responsibilities
- Greet and assist guests with check-in/check-out procedures using our property management system
- Manage reservations, process payments, and handle cash transactions accurately
- Respond to guest inquiries via phone, email, and in-person with exceptional service
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain a clean, organized front desk and lobby area
- Upsell hotel amenities and local attractions to enhance guest experiences
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent (GED)
- Outstanding customer service and communication skills
- Ability to work flexible shifts, including nights, weekends, and holidays
- Basic computer proficiency and comfort with digital tools
- Positive attitude and ability to multitask in fast-paced environments
- Attention to detail and accuracy in financial transactions
- No hospitality experience required – training provided