Job Description
Join our award-winning Austin hotel team as a Front Desk Agent! Perfect for newcomers to hospitality, this role offers comprehensive training and growth opportunities. Deliver exceptional guest experiences while working in a vibrant downtown location. No experience required – we'll teach you everything you need to succeed!
Responsibilities
- Check in/out guests efficiently while maintaining warm hospitality standards
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Basic computer proficiency (training provided)
- Punctual and reliable with strong work ethic
- Ability to multitask in fast-paced environments
- Positive attitude and guest-focused mindset
- Must be available to work evenings/weekends/holidays