Job Description
Join our award-winning luxury hotel in vibrant Austin! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. As a key member of our team, you'll contribute to our reputation for excellence while enjoying competitive benefits and career growth opportunities. Perfect for energetic individuals who thrive in fast-paced environments and love creating memorable stays.
Responsibilities
- Deliver exceptional guest service with a warm, welcoming demeanor
- Handle check-in/check-out procedures efficiently and accurately
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Process payments and maintain accurate financial records
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and POS system knowledge
- Flexible availability including nights, weekends, and holidays
- Valid Texas driver's license (if applicable to role)
- High school diploma or equivalent required
- Professional appearance and positive attitude