Job Description
Join our dynamic hospitality team as a Front Desk Agent where your smile makes a difference! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences at our premier NYC location. Enjoy the flexibility of daily pay – receive your earnings every night after your shift! We provide comprehensive training to ensure you succeed in this vital role. If you're a people person with a passion for service, this is your perfect entry point into the hospitality industry.
Responsibilities
- Warmly welcome and check-in/check-out guests with professionalism
- Manage reservations and room assignments efficiently
- Answer phone calls and handle guest inquiries promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with empathy and solutions
- Uphold cleanliness and organization at the front desk
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to stand for extended periods
- Flexibility to work weekends and holidays