Job Description
Join our dynamic hospitality team as a Front Desk Agent in Fresno! This shift-based role offers daily pay and the flexibility to work around your schedule. As the first point of contact for guests, you'll deliver exceptional service while managing check-ins, inquiries, and administrative tasks. Perfect for students or professionals seeking supplemental income with instant compensation.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle phone calls, emails, and in-person inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest complaints with professionalism
- Uphold brand standards and safety protocols
- Operate property management systems
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and conflict resolution skills
- Basic computer proficiency (MS Office, PMS systems)
- Ability to work flexible shifts (evenings/weekends)
- Professional appearance and positive attitude
- Valid California driver's license (if required)