Job Description
Join our award-winning team as a Front Desk Agent in the heart of Kansas City! We're seeking motivated individuals with no prior experience to provide exceptional guest experiences. Enjoy comprehensive training, competitive benefits, and growth opportunities in a vibrant hospitality environment. Perfect for career changers or recent graduates looking to start their journey in customer service.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with attention to detail
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM preferred)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Must pass background check and drug screening