Job Description
Join our dynamic hospitality team at Oceanview Resort & Spa as a Part-Time Front Desk Agent. We're seeking energetic professionals to deliver exceptional guest experiences during flexible day/evening/weekend shifts. Enjoy competitive pay, resort discounts, and opportunities for advancement in Miami Beach's premier coastal destination.
Responsibilities
- Check-in/out guests efficiently using resort management systems
- Manage reservations and optimize room assignments
- Handle guest inquiries with professionalism and local expertise
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency in reservation systems (Opera/Micros preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Bilingual (English/Spanish) strongly preferred
- Valid Florida driver's license (if required for property errands)