Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier downtown Phoenix hotel. Enjoy competitive pay, flexible shift schedules including nights/weekends, and comprehensive training. As the first point of contact, you'll create memorable stays while developing transferable skills in customer service, problem-solving, and multitasking. Apply today and grow with us in Arizona's vibrant hospitality scene!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Assist with lobby operations and concierge services
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Must be authorized to work in the US