Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Detroit, where we're seeking passionate individuals to kickstart their careers in the luxury hotel industry. No prior experience is needed – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most vibrant cities. Apply today and begin your journey in hospitality excellence!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge functions
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Maintain pristine guest rooms and public areas according to brand standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage reservation systems accurately
- Assist with event setup and guest transportation arrangements
- Adhere to all safety and sanitation protocols
Qualifications
- No prior hotel experience required – training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Valid driver's license (for transportation duties)
- Positive attitude and teamwork mindset
- Must pass background check and drug screening