Job Description
Join our award-winning team as a Front Desk Agent in Charlotte, NC! We're urgently hiring for immediate entry-level positions in our luxury hotel. No experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of Charlotte's vibrant hospitality scene.
Why You'll Love Working With Us:
- Industry-leading benefits package including health insurance and 401k
- Free meals during shifts and exclusive employee discounts
- Professional development programs and advancement pathways
- Positive, supportive team environment
Responsibilities
- Greet guests warmly with exceptional customer service
- Manage check-in/check-out procedures efficiently
- Handle reservations and room assignments
- Process payments and maintain accurate financial records
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required—we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Must be available for evening/weekend shifts