Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No experience required – we provide comprehensive training. Enjoy the security of weekly pay while delivering exceptional guest experiences at our premier downtown Austin location.
At Grand Hospitality Group, we value personality over pedigree. If you're a natural people person with a can-do attitude, this is your chance to grow in a supportive environment. Our proven training program ensures you'll master front desk operations while building transferable skills for career advancement.
Responsibilities
- Efficiently check guests in/out using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong customer service orientation
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and willingness to learn
- Flexible availability including weekends/holidays