Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Hotel Detroit! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and career growth opportunities in Detroit's vibrant downtown. Perfect for career changers or recent graduates!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations via phone and digital platforms
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with special requests and local area information
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Detroit location
- Flexibility to work weekends and holidays