Job Description
Join our dynamic team at Grand Plaza Hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive weekly pay, comprehensive training, and a supportive work environment in the heart of Fresno. If you're passionate about customer service and ready to grow with us, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through cleanliness and professionalism
- Assist with basic administrative tasks
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours (including weekends)
- Attention to detail and problem-solving abilities
- Positive attitude and customer-focused mindset
- Must pass background check