Job Description
Join our award-winning hospitality team at Mountain View Lodge in the heart of Colorado Springs! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences—no prior experience required. If you're passionate about customer service and ready to grow your career in tourism, we provide comprehensive paid training to ensure your success. Enjoy stunning mountain views, competitive benefits, and a supportive team environment where your contributions are valued. Apply today and start your journey in Colorado's thriving hospitality industry!
Responsibilities
- Efficiently manage guest check-in/check-out procedures using our property management system
- Handle reservation inquiries, modifications, and confirmations with precision
- Respond to guest requests and resolve concerns promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Act as local tourism ambassador, recommending attractions and activities
- Maintain clean and organized front desk area
- Uphold strict safety and security protocols
Qualifications
- No hospitality experience required—we train our team members from the ground up!
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends/holidays
- High school diploma or equivalent
- Valid driver's license (for occasional errands)